The Bala Resort
Last updated: [Add Date]
1. Cancellation Policy
Cancellations must be requested via phone or email. The eligibility for refund depends on the time of cancellation before the check-in date.
2. Refund Eligibility
✔ Refund Allowed
- Cancellation made more than 7 days before check-in
- Refund after deducting payment gateway charges
❌ No Refund
- Cancellation within 7 days of check-in
- No-show or failure to arrive
- Early check-out after check-in
3. Refund Processing
Approved refunds will be processed within 7–10 business days and credited to the original payment method.
4. Booking Modifications
- Date changes are subject to availability
- Price difference may apply
- Requests must be made at least 72 hours in advance
5. Force Majeure
The Bala Resort is not responsible for cancellations due to natural disasters, government restrictions, or unforeseen circumstances.
6. Contact for Refunds & Cancellations
Email: info@thebalaresort.com
Phone: +91 XXXXXXXXXX
