The Bala Resort
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At The Bala Resort, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data.
1. Information We Collect
- Name, email address, and phone number
- Booking and reservation details
- Payment information (processed securely)
- Information submitted through enquiry or contact forms
2. How We Use Your Information
- To process bookings and payments
- To communicate booking confirmations and updates
- To improve customer service and experience
- For internal records and legal compliance
3. Data Security
We implement appropriate security measures to protect your personal data. All payment transactions are handled via secure third-party payment gateways.
4. Sharing of Information
We do not sell or rent your personal data. Information may be shared only with payment processors or legal authorities when required by law.
5. Cookies
Our website may use cookies to enhance user experience. You can disable cookies through your browser settings.
6. Consent
By using our website or services, you consent to this Privacy Policy.
7. Contact Information
Email: info@thebalaresort.com
Phone: +91 XXXXXXXXXX
